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Is that pig flying and wearing lipstick too?

We had to do some research for a customer and sent them out finding. Really it was about 4G coverage in the State. It didn’t take long, but what it did do is make us think the ITU should be slapped around a bit.

A year ago they quietly said that any 3G data network operator could overclock their network using HSPA+ and “call it 4G”. Well, theoretically it is 4g, since it requires a 4g device. It’s still a  3G network.  What they SHOULD have done is qualify that as 3GS or 4F (not quite  a “G”).  As a colleague of mine puts it: “Like putting lipstick on a pig or the pig flying”. This was great for the guys at AT&T and T-Mobile, all it does it pulls the wool over the consumers eyes (thanks for the lack of oversight there FCC) and make it harder to differentiate the difference.

Let’s hope the ITU gets their act together next time and stick to a plainly obvious definition. In the meantime, ask is this “3G” or “LTE”. If they say 4G just shake your head and know they really mean 3G and don’t understand what the heck it is they are selling.

Flying pig with make-up alert! Duck!

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Excuse me, I’m a VIP and just passing through!

VIP: Very Important “Packet” (data). We’re talking about many packets of data, among a mongo amount of packets of data. How do you define protocols, especially those that have related traffic but the ports are random?

It’s hard enough defining a port and using basic traffic shaping, but sometimes the recognition of new traffic (or sessions) when the connection is buried is somewhat prone to failure. If your Internet pipe is at 100% capacity, how quickly can your firewall make way for new, even miniscule, traffic that should get priority?

The two hardest parts of a VOIP installation:

  1. Firewall configuration
  2. Traffic prioritization
We recently started testing a new appliance that can sit “transparently” between your network and your firewall. It’s pretty cool to watch it report how your network is used, by category. We started using PacketLogic equipment several years ago, before they were bought by Procera Networks. Their equipment uses a language they developed to immediately identify a datastream.
We explain it like this:  ”You are sitting on a hill overlooking a very busy Interstate. You have a nerdy “car nut” friend with you. You take a picture of a car whizzing by and try to determine what it was. It takes you a while, since it was going fast. You explain it was a 1988 Chevy Cavalier Station Wagon. You also say what color it was. Your nerdy friend, who is fluent in DRDL says, “No, it was a 1987, they only made the wagon from 1985-1987 in that body style, then it changed slightly in 1988.” He corrects you on the factory color name, tells you which trim level it had for the interior and which engine. He can do this without blinking for literally every vehicle passing up and down the Interstate without blinking, and not being wrong.  He’s a Savant.”
Traffic classification depends on packet inspection. It’s one thing to say that the packet type was tcp and headed to a server on port 80 or 443, so it must be http or https traffic. Smarter stuff says “It’s Netflix streaming services (as opposed to just browsing the site).Maybe its Google services or CNN news.  One is entertainment, another is communications and the other is news media.
EVERY firm, big and small has to start worrying about bandwidth budgets. You don’t want personal dropbox stuff interfering with business VOIP services. One way to achieve that is with smart little appliances that take things up a notch and offer a simple interface to explain and show you what it has learned.
We now have one and two WAN port appliances available to us and can help you take back your pipe. These can be used as firewalls or placed behind your firewall and be used to monitor and groom traffic without direct interference or any programming changes in your network. Best thing is, we can ship them directly to you and when you plug it in, it auto configures itself.
Yes, we sold you our “nerdy friend”. Only this one is made for the masses and not the ones that ISP’s use to snoop on everything
you do or handle a digital wiretap/intercept order for law enforcement, like the guys who wrote DRDL. These are in reach for any very small business who has a need to make their Internet service reliable for the right type of traffic that makes your business keep going. You shouldn’t be slowed down because some employee decided it would be fun to download the new version of Microsoft Office to take home and play with, locked his PC and went to lunch, while you struggle to order materials online to run your business. Or worse, your phone calls turn every conversation into you sounding like Darth Vader to the person on the other end.
We can help you take it up a notch. Let’s put the bouncer at the door who knows “exactly” which VIP’s to let through and get this party started!
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BYO”T”

That’s right. T. You were expecting “B”?

“T” for TECH. It’s what is happening a lot these days. Your company might hand out basic cell phones, but you prefer your own “iPhone” or “Android”.

There is a constant tug of war between IT shops and users. Users want everything and don’t want to pay for it. They want to use MAC’s but can’t because the backend systems in the office don’t fully support their needs (Windows applications). However, with a lot of stuff moving to application hosting companies, that really starts to change the environment.

We have come to conclude that this article is hogwash: http://articles.businessinsider.com/2011-10-28/tech/30331882_1_mac-users-windows-pcs-forrester

First it quotes Forrester saying “Only support windows desktop”. We have NO customer that supports a single platform. OK, so your work PC is a Windows machine. Do you have a company issued smartphone. SMART bet it’s not Windows. We have many customers who use tablets and MAC’s in their business environment. One customer has dozens of Mac’s that makes us feel cheap and ashamed when we walk in carrying a (gasp) winbook of some sort.  We have other customers who have MAC’s in desktop publishing roles. Some where marketing and management who don’t use the same applications as users also have a MAC. This same organization has marketing and devlopment folks who prefer PC’s and want Sharepoint. My only point is that the workplace is becoming as diverse, technologically, as your staff is able to support.  If you don’t train and help your staff support you on every platform your users want to bring in the door, be prepared to shell out the extra dollars for additional support.

However, on the mobile front, there is a growing trend to try to assimilate the end users device. So you are a tech support person and are working on someone’s personal phone. They have company data on it, maybe email. You find “porn” on it. What do you do? Is your personnel policy able to address these sort of “what if’s”. Certainly, it opens a can of worms.

Fear not, there are ways to both support BYOT and not have to physically peek into email or storage folders and find the unsavory results.

Right now there are two trends -

1. A’la Juniper – 1,000 user software license at around 70.00 per user plus backend systems (30k-50k for any small business). SSL VPN and all sorts of stuff. Lacks application and actual device management.

2. Use a hosted platform with an app for the Operating System and be able to:

  • lets you monitor and configure these devices from web based Dashboard
  • Note that you can see where a device is,
  • what apps are installed on it.
  • you can lock a device in real time.
  • you can even remote wipe it, in case it gets stolen.
  • You’ll see that admins can configure all kinds of capabilities for mobile devices as well.
I think we’ll prefer option 2. We can do “some” of this with Google Apps (without email is a choice), but only “part of it”.  We have no way to control the device if it is an Apple device without logging into the user’s icloud/mobile me service. That’s too much to ask of an IT department… “give me the username and password to your Apple Account…”
Now we just have to find a small SSL capable VPN client for these devices and a way to encrypt some data if the device doesn’t support it.
Noone said BYOT would be easy.

 

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CyberChimps

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