Unread messages in GMAIL

September 30th, 2009

Using filters in GMAIL is very powerful. For example, taking all the email from a specific email address or domain, applying a label and skipping the inbox gives you an automated sort of incoming mail, JUST LIKE rule based processing on say, an Exchange server.

While some filters are telling the new mail to skip the inbox, and maybe other filters do not skip the inbox, it means your unread mail is in multiple places. The workaround?

Add a labs feature called “quick links”, then after this is added type “label:unread” in the search window for your mail and let it find your unread messages (note: this will not search the Spam” label). Now that you have this view up, click the “add quick link” text under “Quick Links” and give it a name, like “Unread Messages”, then click “OK”.

Now you can see any unread email at once. I did this to clean up a customer who has “thousands” of unread messages. It’s interesting to note that when you do a “select all” there is an option to not select only the 20 or 50 messages showing is selected, but you also have an option to select “all” for that label. This same “select all” function as a search does the same thing, meaning it instinctively selects “ALL” since the search parameter already found “ALL”.  So even though it does not prompt you for the “do you want to select all 1679 items”, it actually already is and might only tell you “select hundreds” because it won;t actually give you an indication of exactly how many it matched the result against.

sipXecs 4.02 shipped, added Skype for SIP (beta)

September 28th, 2009

That’s right, now you can use Skype for business as a gateway type in sipXecs 4.02. What does this mean? We’re not exactly sure as we have not navigated the whole Skype thing yet.  We simply have not had time to see how reliable their platform is, and whether their call detail systems are business worthy, etc.  Stay tuned. If sipXecs only had a GoogleTalk gateway.

http://www.skype.com/business/products/pbx-systems/sip/

Chrome and User Scripts

September 28th, 2009

We’re still toying of getting a way to run user scripts in Chrome. It can be done, but the preferred function we want is to play WAV files via an embedded player in Gmail (Vonage, Voipo, sipXecs, etc.).

The current usable script for Firefox would have to be rewritten because some of the functions called in the firefox script are not allowed in the chrome port due to security restrictions.

Google Gets Better

September 28th, 2009

While not yet there, they are getting better.

This past week we added a third customer to Google Apps, converting their GroupWise 8 system and BES integration to Google Apps Premiere and BES. Ourselves. While we’ve done dozens of Google Apps Premiere migrations and turn ups for customers, the BES integration is new and only a few customers have it so far, as it has only been out for a month.

We found some issues and are working on resolving them with Google because the BES version is BPS (what we put a lot of smaller customers on, and it’s not officially supported by Google yet). We needed to “live”  in the same place as our customers. We gave up HTML rendering of email on the BB email client. Our simple workaround is, if we have an email we need rendering for, fire up the gmail client for the BB and look at it there, or get thee to a PC.

The only noticeable functionality lacking is the ability to put items on your BB calendar and have them also sync to the GAPPS calendar. Our workaround is to use the Google Mobile app, set the GAPPS DOMAIN in OPTIONS, and login to calendar (stays logged in). Then do a “quick add”, and it will then post on your GAPPS calendar, which then syncs to the BB calendar. Google says to look for a fix in early 4th quarter.

It’s worth a mention Google added pushmail to iPhone and Windows Mobile last week. “This BE HUGE”. As long as Google Sync is enabled for the domain, you can sync a windows mobile platform by filling in the active sync fields. Sounds weird, but we suspect GOOGLE is looking at the User Agent data for the connection to their servers and translating as if it were Google Sync. So while the user is “using google sync” to do this, it is not installed on the Windows mobile phone itself.

On the iPhone, there is a Google Sync client to install, and it more or less handles contacts/calendar/email instead of using an IMAP connection for email only.

So with Google Apps now supporting pushmail for Blackberry, Windows and iPhone, all they have left to do is get tasks to work across all platforms (including Outlook) and two way calendar sync on the Blackberry done.

They are the only email vendor we are aware of that does push on the three major smartphone platforms. Of course Android is a smartphone platform, but it’s already been completely Google-fied.

Firefox Script to play WAV files in GMAIL

July 19th, 2009

We’ve been trying to find an easier way to play wav files (voicemail) when sent to email.

We can’t do this right now with Google’s embedded options or in Gmail Labs. Right now Google will play MP3 attachments without any issues.

It seems impossible to do this at the moment in Chrome, and numerous requests has been observed and read through at Google to add WAV playing in Gmail, but no response. Could it be that since Google  Voice sends a voicemail as an MP3, it’s of no real value in making you comfortable with someone else’s media file or phone service?

If you are a firefox user, you are in luck. Here’s what you will need:

  • Firefox installed
  • Quicktime installed
  • Greasemonkey installed in Firefox
  • GMAIL WAVPLAY userscript installed

Sound difficult?  Noone really seems to have a problem with the first two.  If the second two items are foreign to you, don’t worry.

Get Greasemonkey. It installs like any firefox add-on. Just visit this link from Firefox. As with any Firefox add-on, restart firefox, then visit this link to install the script. You will see the [INSTALL] link at the top right in green, click it and it will install the Greasemonkey script.

Now go to a gmail account where a voicemail or wav file is attached, and you’ll see the flash player loading the file. Just click the play icon. Enjoy!

sipXecs 4.01 now supported!

July 7th, 2009

Version 4.01 offers added functionality with “click-to-call”, conferencing and certificate management.

Instructions to upgrade are here:

http://sipx-wiki.calivia.com/index.php/SipXecs_4.0.1_Upgrade

It’s a good idea to backup before the upgrade, and backup again immediately afterwards. We’ve noted the upgrade takes a while after reboot to show services in the proper state the first time, so patience is a must.

We’ve also observed adding a web certificate requires a reboot or the system will not function, so don;t add it until you are ready to reboot.